Café Remote Chat Support Agent (No Phone Calls): Engage with customers in a virtual café setting, providing prompt and friendly assistance through chat. Address inquiries, resolve issues, and offer product information with a warm, conversational tone. Maintain a positive atmosphere, ensuring each interaction feels personal and attentive. Collaborate with team members to enhance service quality and share insights. Adapt to diverse customer needs, demonstrating empathy and patience. Uphold company values while fostering a welcoming online environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.