Restaurant Overnight Agent – Live Chat Support: Provide exceptional customer service by assisting guests with inquiries, reservations, and menu details during overnight hours. Respond promptly and professionally to live chat messages, ensuring a seamless dining experience. Troubleshoot issues, offer personalized recommendations, and maintain a friendly, engaging tone. Collaborate with team members to enhance service quality and uphold brand standards. Adapt to diverse customer needs, demonstrating empathy and patience. Maintain accurate records of interactions for continuous improvement.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.