Hotel Mobile Customer Support – Live Chat: Engage with guests through live chat, providing prompt assistance and personalized solutions. Address inquiries about reservations, amenities, and local attractions with clarity and empathy. Ensure a seamless mobile experience by troubleshooting app issues and guiding users through processes. Maintain a friendly, professional tone to enhance guest satisfaction and loyalty. Collaborate with team members to share insights and improve service quality. Adapt to diverse guest needs, ensuring a memorable stay for all.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.