Hotel Remote Support Specialist (Entry Level): Provide exceptional virtual assistance to guests, addressing inquiries and resolving issues promptly. Utilize communication skills to ensure a seamless experience, guiding guests through booking processes, amenities, and local attractions. Collaborate with team members to enhance service quality and maintain satisfaction. Adapt to diverse guest needs, demonstrating empathy and professionalism. Stay informed about hotel policies and updates, ensuring accurate information delivery. Embrace technology to streamline support, fostering a welcoming and efficient virtual environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.