Bakery Overnight Customer Care Representative – Chat / Remote / No Experience: Provide exceptional support to customers during overnight hours, addressing inquiries and resolving issues via chat. Maintain a friendly and professional tone, ensuring customer satisfaction. Collaborate with team members to enhance service quality. Utilize problem-solving skills to handle diverse situations effectively. Adapt to various customer needs with empathy and patience. Uphold company values while delivering timely and accurate information. Embrace continuous learning to improve service delivery and customer experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.